Collaboration, courage, innovation, integrity and respect at Kestrel Recruitment values and underpin the work that we do. They drive our commitment to our employees, customers and the businesses we work with, and help to achieve the goals we set. As a Group Training Organisation, we have embedded these values into providing quality apprentices and trainees to host businesses, ensuring there is a seamless and low risk solution to hiring and by providing the best quality trainee or apprentice, ensuring that they live these values in the job they do each and every day.

Kestrel Recruitment is committed to being a major contributor to skills acquisition through application of effective apprentice employment services practices to meet the needs of industry. Our commitment to our objective is demonstrated in the implementation of the following Code of Conduct:

Kestrel Recruitment is committed to:

• Implement appropriate planning by the Board and senior management for apprentice and trainee employment services delivery, operational support and risk management.

• Maintaining appropriate insurance coverage and ensure Workplace Health and Safety standards are met at all times.

• Ensuring staff have the skills and experience they need to provide quality and culturally sensitive services to job seekers, our apprentices and trainees, employers and local communities.

• Behaving ethically and acting with honesty, due care and diligence.

• Being open and accountable.

• Avoiding any practice or activity which we could reasonably foresee could bring Kestrel Recruitment into disrepute.

• Manage all collection information in a sensitive and confidential manner.

• Seek feedback and advice from our stakeholders in relation to our service delivery and business practices for a process of continual improvement; and

• Maintain a grievance process for the resolution of complaints and grievances in an open and fair manner.

• Recruit apprentices and trainees in an ethical manner that is consistent with government legislation including complying with equal opportunity law.

• Encouraging community acceptance and support of entry level training, and the group training employment model.

• Working in collaborative partnerships with stakeholders and communities to identify needs, and how they can be met.

• Choose host businesses that adhere to quality employment standards and have the ability to provide appropriate employment and training support.

• Protect the interests and welfare of its clients.

• Not using authority or office for personal gain.

• Demonstrating compassion and integrity, and avoiding discriminatory practices.

• Ensuring that this code of conduct, our policies and procedures, the National Standards for Group Training Organisations and all relevant laws and legislation is complied with at all times.

• Ensuring the effective and economic management of all available resources.

• Supporting the principles of Equal Opportunity for Kestrel Recruitment employees and the community.

• Ensuring, to the best of our ability, a safe and healthy work environment.